Office Information

Insurance and Payment


We accept most major insurance policies. Prior to your appointment, please contact our office or your insurance company to ensure your visit will be covered. Co-payments and any services not covered by your insurance plan and deductibles are required at the time of your visit. For your convenience, we accept checks, VISA, MasterCard, Discover and American Express.

Billing Customer Service

If you have questions regarding a bill, please contact our customer service department at 617.726.3884, Monday through Friday, 8 a.m. to 4:30 p.m. The office is closed on New Year's Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Financial Counseling

Financial Counseling staff at North Shore Medical Center are available to provide counseling to NSPG patients in the following locations and times:

NSMC Salem Hospital             978.825.6900
Axelrod 6 entrance
8:30 a.m. - 4:30 p.m.

NSMC Union Hospital              781.477.3555
Outpatient Registration
Cashier's Office
7:30 - 4 p.m.